Q: What is EP ONLINE?
A: EP ONLINE is a
travel booking platform powered by European Passage Ltd.
Q: Which services are available on EP ONLINE?
A: Currently we are serving only HOTELS & VAN TOURS but we are continuously working on it, will update with some more services soon.
Q: How to book hotels?
A: Go to Home page
> Choose the service > Input the search criteria.
Q: Can I book only hotel?
A: Yes, Go to Home page > Choose the service > Input the search criteria
Q: All prices are commissionable?
A: No all prices are net payable & non-commissionable.
Q: How to manage existing Hotel booking?
A: Go to "Manage booking" > Hotel Booking> Choose the booking file & click > Booking message > New message or related message
Q: How to book Van Tours?
A: Go to Home page > Select Van Tours > Update Tour info > Select Hotels > Select other services > Send inquiry for quotation
Q: How many travelers required for VAN TOURS?
A: Minimum 2 & Maximum 18
Q: How to create inquiry if the group size is bigger?
A: Please contact our GROUP department.
Q: How can I make the payment?
A: You can make payment through your debit / credit card or bank transfer (Swift transfer, in case of outside UK)
Q: Can I make another user?
A: Yes, you can, go to “User Admin” page, click on “Add a new user account”
Q: How can I edit my user details?
A: Go to “User Admin” page, click on “Edit current user details”
Q: How to change password?
A: Go to “User Admin”
Q: What if I am getting trouble to log in or any page is not responding properly?
A: Please contact our support team: firstname.lastname@example.org
Q: What if I have any question regarding new booking or general query?
A: Go to “Messages” section & write message to us.